
Certification(1)
Senior Agent
Senior Agent
Award and certification(3)

CPD Attainment Certificate
2011

Elite Club
2021

Excellence in Customer Service Agent
2008
Elite Club
2021
2021
AwardElite staff whose annual performance has reached the target set by the Company may join as members
CPD Attainment Certificate
2011,
2010,
2009,
2006
...
2011,
2010,
2009,
2006
AwardHaving acquired 12 CPD points (including 6 points from core subjects) from EAA within one year
Excellence in Customer Service Agent
2008
2008
AwardNominated by supervisor/complimented by customers in written form
Certification(1)
Senior Agent
Senior Agent
Award and certification(3)

CPD Attainment Certificate
2011

Elite Club
2021

Excellence in Customer Service Agent
2008
Elite Club
2021
2021
AwardElite staff whose annual performance has reached the target set by the Company may join as members
CPD Attainment Certificate
2011,
2010,
2009,
2006
...
2011,
2010,
2009,
2006
AwardHaving acquired 12 CPD points (including 6 points from core subjects) from EAA within one year
Excellence in Customer Service Agent
2008
2008
AwardNominated by supervisor/complimented by customers in written form
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